Service, Community and Connection
Patchworks will follow a service-based business model that is differentiation-focused.
It will follow new business model trends such as being purpose-driven, community-centered, multi-sensory, and personalized (due to the content of the multidisciplinary hands-on artistic activities, solo, and group reflective exercises and local community delivery locations).
The content of the workshops will be unique and exclusive, both in terms of being an innovative idea and their personal, holistic, and reflective nature (informed by logotherapy and psychotherapy engendering emotional connection). Product innovation and customer intimacy will be the key values.
As consumers will be users of community organizations who are interested in learning more about the arts for well-being in their local community setting, Patchworks connects with lifestyles.
An area for further ideation development is ICT. A centralized, technological element of Patchworks could be its online website, which could act as an information resource via a blog and signposting service to other arts for health organizations and professionals. Online delivery of workshops may also be a viable path for those who can’t leave their homes. It would reduce travel costs for delivering speakers, however, how to retain the experiential quality for online users requires further exploration.
Alignment with Arts Council England (ACE) = Wider Potential Societal Impacts and Funding Opportunities



‘Creative Health and Wellbeing’ (Arts Council England, 2022), part of ACE’s ‘Let’s Create’ strategy (Arts Council England, 2020) shows their commitment to social prescribing, place-based work, prevention (healthy habits, behaviours and social connection), strategic partnerships with health and social care sectors and new research. Their Evaluation of the Thriving Communities Fund report (Parkinson et. al, 2022) provides case studies and evidence of ACE’s support of initiatives like Patchworks.
Reference List:
Arts Council England (2022) Creative Health & Wellbeing. Available at: https://www.artscouncil.org.uk/developing-creativity-and-culture/health-and-wellbeing/creative-health-wellbeing (Accessed: 27 September 2023).
Arts Council England (2020) Let’s Create. Available at: https://www.artscouncil.org.uk/our-strategy-2020-2030 (Accessed: 27 September 2023).
Parkinson, A., Tanner, S., Burgess, A., Usher, S., Knight, E. and Heath, O. (2022) Evaluation of the Thriving Communities Fund. London: Wavehill: Social and Economic Research. Available at: https://www.artscouncil.org.uk/thriving-communities-fund-evaluation-report (Accessed: 27 September 2023).